17 Apr 18'
"Buyer beware.
If, like me, you become ill and want to re-schedule she throws the cancellation policy at you and you forfeit the whole lot.
So don't get ill!!!!!"
Paddock Studio Pottery responded:
"To all customers,
In response to the review by Sue Garrett: it was a very late cancellation on the night before, which meant it was not possible to offer the date to any other customer. Therefore, it was decided to not refund the cost of the day's course. I am a tiny business which cannot afford to lose a day's pay.
I try to accommodate for very serious events such as hospital appointments, deaths, or births, but I'm afraid I can't account for every situation. I hope that most people will understand that it is generally accepted that a late cancellation will result in forfeiting the course fee. Rowena Williams
The cancellation policy can be seen on both websites:
Www. Thepaddockstudiopottery.com
Www. Craftcourses. Com"