3 Jul 19'
"I took time off work, booked an expensive apartment, planned a staycation around a 3 day course. Was cancelled less than a week notice, I lost my full £400 on my accommodation. No refund from Lucy towards it. Very very disappointed and out of pocket £400."
Lucy Churchill's Stone Carving Workshops responded:
"It was with great regret that due to acute personal circumstances it was necessary to cancel the course with 7 days notice. A full refund of your course payment has already been issued to you.
With regard to the separate issue of your personal accommodation costs - this should be taken up with the Letting Agent or apartment owner. Alternatively contact your Insurance Provider to claim for the cancellation - I will be more than happy to provide you with a medical statement stating why I was forced to cancel the course.
My offer of a 50% reduction on a future course stands as before.
Once again, my sincerest regrets,
Lucy"